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Bugs, bugs, bugs > Utopia payment renewal

Utopia payment renewal

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From: ig
This Post:
00
301389.1
Date: 9/20/2019 12:54:15 PM
Jerusalem TET
Ligat Ha'al
Overall Posts Rated:
207207
Second Team:
Jerusalem TET Utopia
Hello. Today I suddenly found out that my Utopia team service period was finished. No warning messages/mails. I payed for my extention, but my team was not returned yet. I really hope it will return by tomorrow before the game.

Such things should not happen

Last edited by ig at 9/20/2019 1:05:25 PM

From: BB-Marin

To: ig
This Post:
11
301389.2 in reply to 301389.1
Date: 9/21/2019 9:49:10 AM
TrenseRI
II.1
Overall Posts Rated:
36183618
Second Team:
ChiLeaders
Hi, seems like you might have mistakenly bought Supporter instead of Second Team Option initially (yesterday). Today I see the second payment for Utopia and looks good. I might be wrong presuming this.

As for the warning email, it is indeed missing. I'll make sure we also send a BB message and email from now on.

Last edited by BB-Marin at 9/21/2019 9:51:50 AM

From: ig

This Post:
11
301389.3 in reply to 301389.2
Date: 9/21/2019 10:16:20 AM
Jerusalem TET
Ligat Ha'al
Overall Posts Rated:
207207
Second Team:
Jerusalem TET Utopia
Weird. Firstly, I made only one payment via Paypal yestrday (my mail approves it with only one payment reciept). Secondly, I'm almost sure that it was the Utopia extention (just pressed the wide button which stated for the widening of Utopia period).

Anyway, now my team was reopened in time, so thanks for that.