BuzzerBeater Forums

sorry for the late answer but I could manage to login after 1 day and I am not in a position to consider which is the correct forum or not. My problem is simple I can't play the game, cant set tactics, fire players etc. and this is not about my computer or this not only me. I am sure lots of guys experience similardifficulties but they cant even login or be able to send messages. All I want to learn is the reason of this problem if you found it and is someone doing something to solve it. If you have any questions that might help solution send me a message or something but I am not sure when I can login and anwser next time.

it's been happening to me for a long time too but since i been using firefox its a little better

I don't know whether I'm gonna be able to post this or not, BUT if I do, I want you to read the rest of my post that you replied to. In specific, "...I must emphasize, that that happends ONLY when I'm on this site".

I knew I was going to get this answer. That's why I left the part in my original quote, so that you would understand I have read it.

Unfortunately I can't help you to solve the problem, because I can't duplicate what you see and I have no access to your system. But I'm only trying to be helpful here. The fact that your computer restarts is most likely a sign of a hardware issue regardless of what your computer service tells you. Of course, it very well may not be. I've had enough hardware failures to see the benefit in always being prepared for one. Usually they happen when the hardware is (pretty) new.

I knew I was going to get this answer. That's why I left the part in my original quote, so that you would understand I have read it.

Hehe... And I wrote:"... I must emphasize, that blah, blah, blah..." because I knew that someone will try to explain my problem as a hardware issue.
I'm still confused, though, why you -- knowing all that -- still decided to ignore that part in YOUR answer, unless, of course, you think I'm lying. I hope that's not the case, because I'm not lying and assuming something like that on your behalf would be extremely rude.

Now, all that aside, is anyone working on this problem?
There is more and more people reporting same thing -- of course, so far I'm the only one with restarting issue on top of everything else, but you know what I mean, right? -- and like someone already said, there must be a bunch of other people out there who can't even log in to report the problem.

If someone is working on solving this, it would be nice to inform people about possible progress or, if nothing else, then at least to make some kind of announcment in which you're aknowledging the problem, because it's very annoying not to know what's going on plus it's very rude and unprofesional to ignore your users.
Also, I think it's a shame that only you and GM-JuicePats took the time to say something about this. Not to mention the fact, that nobody even tried to come with some kind of solution:/



Last edited by Mr. Hyde at 2/28/2009 7:14:01 AM

He wasn't accusing you of lying in any way whatsoever. He's just stating the obvious fact that it HAS to have something to do with your computer because an internet site can't restart your computer by itself. There has to be some hardware issue or at least another software issue with your set-up.

He was actually just trying to help you out because whatever it is, it would be good to back-up your important files in case you lose them. I've lost mine before and it wasn't fun.

Solution, i really have to say that it's unlikely to help posting on the public forum. If you have a problem and you think it's the game, post in the bugs section.

I see that some people are just taking this problem ligthly. Do we- I mean we who cant log in or use the buttons- look like like whiners just making a big deal out of a small issue. Posting in the correct forum makes sense when you can log in or play properly. I was supporter and loved that community but being on my own on that particular major problem feels bad. I log on using my friend's iphone that uses safari. It's not problem free and not a convenient way but at least I can check what's going on. But please if you won't help or will just ignore the problem please don't post a reply.

Listen, I KNOW that he was trying to help.
I'm just saying that the fact is that my computer problem occurs ONLY when I'm on this site and that's something that can't be ignored.
Now, that taken in account, I was just trying to make a sense out of him ignoring that fact and the only reasonable explanation is that he assumed that I was somewhat dishonest about it (i.e. yeah, right, restarts only when he logs on our website). It's simple as that.
If nobody see any conection between the fact that my problem occurs only when I'm on BB and restarting problem, if nobody finds that weird, if nobody thinks that there is a bit too much coincidence in all this, well, fine, whatever, BUT, for thousand and first time, I DO NOT have this problem when I'm on other sites.

Now, that taken in account, I was just trying to make a sense out of him ignoring that fact and the only reasonable explanation is that he assumed that I was somewhat dishonest about it (i.e. yeah, right, restarts only when he logs on our website). It's simple as that.

First, I did not ignore what you said. Second, I am only trying to help you. As I have no access to your system and I have not been able to duplicate the issue of not being able to log onto BB, there is little I can do. So, please do not accuse me of assuming you being dishonest. I have absolutely no reason to assume anything like that.

I appreciate the fact that the issue you're experiencing is frustrating. I hope you can provide more system-specific information (like which browser, which version, which operating system, etc.) you're running. This allows others to have a better chance to duplicate the problem.

O.K. lets start from the begining.

I explained my problem, right?

Then you answered with (77290.7), right?

O.K., now, please tell me, where exactly in that answer did you took in account the conection between restarting and the fact that it occurs only on BB site?
To avoid any other misunderstanding, please, don't say again what you said in (77290.14) because that didn't meant anything -- I'm not talking about the quote, but an ACTUAL answer that was given to me.
I'm sorry, but I really don't see how would your answer differ if I didn't mentioned that my problem occurs only when I'm on BB site. I mean, do you understand what I'm saying? There was a reason why I EMPHASIZE the fact that I don't have this issue normaly, BUT ONLY when I'm on BB.
Now you tell me, what would you assume? What would you assume if someone is saying to you: "Yes, I heard you, I saw what you wrote, BUT..."?

I sincerely hope that you understand what I'm talking about, because I don't want you think that I'm being disrespectable here... because I'm not. I already told you that I appreciate your time and interest in my problem, so there is no need to treat me like I didn't.


As far as the specifics are concerned,

I'm not experiencing restarts when I'm on other websites, only when I'm on BB -- most commonly while wathcing my games LIVE.
Also, I wanna emphasize that I was fine for the first two seasons -- all this started to happen recently, in offseason to be very specific.

I'm using INTERNET EXPLORER. Unfortunately, I'm not sure which version exactly, but I believe that it must be one of the latest.

I'm still on WINDOWS XP.

If there is anything else you need to know, let me know. In the meantime, I will visit my service again.



P.S.
Aside from this anomaly, what's up with the other part of my complain -- non responding buttons, error pages, unability to log in, post, bid, set line ups... etc. That's not hardware issue, right?

Last edited by Mr. Hyde at 2/28/2009 5:28:23 PM

Btw, why didn't you replied to my original post (77290.15) but instead use third party comment -- Calum -- to explain yourself?
You know, I'm not really enjoying writing over and over again about this and I would certainly appreciate some real answers oppose to what I'm getting right now.

I still get the problem intermittently on IE, but firefox works much better, only have a problem every couple daya with firefox, as aposed to almost every time with IE.

Try d-loading firefox, at least you will be able to click a button most of the time.