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Suggestions > Country Communications Officer or empowering GMs

Country Communications Officer or empowering GMs

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This Post:
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261461.15 in reply to 261461.14
Date: 7/26/2014 7:30:57 PM
Overall Posts Rated:
536536
Since in Australia most of the users are using the English (US) they are also getting a message from a GM but not the Australian one.



My initial suggestion was for a Communications Officer or empowered GM of a country to connect new players from that country, to the local community (261461.1)


Perhaps the GM can message the countries GM or Communications Officer that a new starter from that country has signed up, or instead the countries GM or communications officer gets an automated report of a new starter commencing.

This would enable someone from the same country to provide that New Manager details of key people, threads, potential mentors etc that might be of interest to them, that would help connect that person to the local community

Last edited by Sid Vicious at 7/26/2014 7:32:24 PM

This Post:
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261461.17 in reply to 261461.16
Date: 7/27/2014 10:17:20 AM
Overall Posts Rated:
536536
Everything concerning newcomers would have to be automatic. Even now, we are talking about several dozens of newcomers each week in big countries. Nobody could do this voluntary every day for a long period.



Well Australia currently has about 360 Managers.

If Australia got a dozen new Managers each week and the GM or Communications Officer was to be receive notification of them on a report, then it would not take 2 minutes to cut and paste a message to be sent to all of them via bbmail with relevant information about the Australian community.

Larger countries who might have 2 or 3 dozen newcomers each week might take 5 or 6 minutes for that countries GM or Communications Officer, to bbmail them all.

How hard would it be for a weekly report of newcomers to be sent to a designated person from each country or region (for a collection of smaller countries)???

This Post:
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261461.19 in reply to 261461.18
Date: 7/27/2014 10:45:00 AM
Overall Posts Rated:
536536
I think that with the way the system is working right now (automatic) everything depends on the new user to get more info. He just have to post a message in the forum or to ask directly the GM.



If we knew the drop out rate of newcomers to the game, we would have a better understanding as to whether the current system is sufficient.

My initial thoughts as to what could be included in a bbmail to a newcomer from a Countries Communications Officer was;

Perhaps hook them up to a mentor (i.e. list of mentors)
Encourage them to get involved in forums or game chat
Send them a list of resources or links that they can access to get help and an understanding with the game
Give them details and understandings of their National U21s team and National team
Highlight potential forums of interest

I dont believe that the current automated messages do all this

A personalised cut and paste message from someone in the same country I believe is more likely to help get a newcomer addicted to the game than just an automated message.

everything depends on the new user to get more info. He just have to post a message in the forum or to ask directly the GM


I doubt if 10% of newcomers would do this, a more personalised approach from someone within that countries community in my opinion would be more successful.

Again if we knew the drop out rate of newcomers to the game, we would have a better understanding as to whether the current system is sufficient.