How about a restaurant. The waiter doesn't make the food, but should he know what's in it? Should he know roughly how it is made? YES.
NO!
they should know how to serve the dishes and how to welcome the people, take orders, NOT what is in the dishes. If they know, fine, but it's not their job to know!
but if you persist, LA, can you please give me the translation of passing in all available BB-languages? what? no??? ah you will have to look it up you say... hm, aren't you a memeber of the La team? I suggest you take your job at heart and start learning all content of the LA part of the game, as I don't like waiting untill you have looked it up, I'm too demanding for that and expect all people to be perfect. So I'm not pleased with your service... goodbey!
to be honest, I'd be glad if you never set foot in my restaurant again, so I'm going to tell my waiters that even if they know what is in the soup, they answer they don't know.

They are not your friends; they dispise you. I am the only one you can count on. Trust me.