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Bugs, bugs, bugs > Cant pay for supporter

Cant pay for supporter

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This Post:
00
278168.17 in reply to 278168.10
Date: 4/2/2016 4:12:09 AM
Milwaukee Lethargy
II.3
Overall Posts Rated:
849849
Second Team:
Miłwaukee Lethargy
This is terrible. When clicking the extend second team option in BuzzerBeater, it keeps taking me to a blank white page. Well except for the words "Fatal Failure" written in the top left hand corner. Tried like 20 times too.

EDIT - Tried one last time & it somehow worked. Anyway it would be nice if you at least gave a 1 day grace period or something in cases like today.





Last edited by shikago at 4/2/2016 4:27:50 AM

This Post:
00
278168.18 in reply to 278168.17
Date: 4/2/2016 4:23:30 AM
TrenseRI
II.1
Overall Posts Rated:
36023602
Second Team:
ChiLeaders
Actually, this might not have anything to do with profile completeness but was just a temporary glitch on the PayPal servers. Once you click on "purchase" and PayPal is selected, you are redirected to their payment page, which was obviously down at some periods. If it still doesn't work, we'll have to contact the PayPal people and see what's up. Anyway, for everyone that's having issues, the best thing to do is to make a screenshot so we can send it to PayPal support and analyse the cause.

EDIT: So, the conclusion is, if it didn't work yesterday, just try it again today.

Last edited by BB-Marin at 4/2/2016 4:24:46 AM

This Post:
00
278168.19 in reply to 278168.18
Date: 4/2/2016 4:46:21 AM
Milwaukee Lethargy
II.3
Overall Posts Rated:
849849
Second Team:
Miłwaukee Lethargy
FWIW, I finally got through. Edited my last message but didn't see you had already posted again.


This Post:
00
278168.20 in reply to 278168.19
Date: 4/2/2016 6:43:58 AM
TrenseRI
II.1
Overall Posts Rated:
36023602
Second Team:
ChiLeaders
What changed? Did you change browsers or something like that?

As for everyone else still having issues, please note which browser and OS are you using in your report. Also note if you tried different browsers and which? Which antivirus and anti adware software and/or extensions are you using? This could help us get to the root of the problem.

This Post:
00
278168.21 in reply to 278168.20
Date: 4/2/2016 8:37:52 AM
CSPbonat
II.1
Overall Posts Rated:
539539
I try with Chrome Firefox and IE with Mac Afee on Windows 7.
Then I try on Chrome on smartphone Android.

Then same thing 1st kine on Windows 10.
Between Fatal Error or Transaction do not end ...... without bein connecter......
Nothing new.


So no more Utopia team for me.... :-(

Message deleted
This Post:
00
278168.23 in reply to 278168.20
Date: 4/2/2016 8:47:08 AM
Overall Posts Rated:
32293229
In my case at least, I tested in both Chrome (my default) and Microsoft Edge (on Windows 10). Neither worked initially. Once I opened a new tab in chrome, logged into paypal on that and then clicked again on the button on BB, it worked for me.

My initial thought was that you needed to be actively logged into paypal, but I just clicked on the button now and it worked fine. Maybe something on their end changed recently and you need to sign into paypal once to have your account settings update? Or maybe they were just intermittently down, but now that I finally found where their notifications page was, the only thing I can find that's close is some problems with their REST APIs that they marked resolved on 3/30, and I think that was in the developer sandbox.


This Post:
00
278168.24 in reply to 278168.23
Date: 4/2/2016 9:19:45 AM
CSPbonat
II.1
Overall Posts Rated:
539539
Great. Work with this for me with 2 tabs (without complètent my profile).

This Post:
00
278168.26 in reply to 278168.24
Date: 4/2/2016 9:47:12 AM
Overall Posts Rated:
32293229
Great. Work with this for me with 2 tabs (without complètent my profile).


Awesome.

This Post:
00
278168.27 in reply to 278168.20
Date: 4/2/2016 12:37:46 PM
Milwaukee Lethargy
II.3
Overall Posts Rated:
849849
Second Team:
Miłwaukee Lethargy
What changed?

After it had failed a bunch of times I tried logging into PayPal directly. In a separate tab. (Like GM-hrudey also did it seems). But, that didn't immediately solve things either! I was still getting the "Fatal Failure" error.

On what was going to be my final attempt (was beyond fed up with paypal) it actually took me to the payment page. And from there on everything worked as it was supposed to. It's possible that being logged into PayPal helped once i reached the payment page. But it took what seemed like 100 attempts to even reach it.




Last edited by shikago at 4/2/2016 12:41:21 PM

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