... I did not bid for two trainers simultaneously. I thought, that that is not possible at all. In the past there came an error message, when I tried to bid for a second staff member of the same kind, when I had the still the highest offer for the first one.
I also tried to find the trainer to see where he went, but could not remember his name correctly and so I had no chance to find him. And if the transfer does not appear on the economy site, I do not believe, that he does on the staff page.
It's a pitty, that you do not want to refund my money, because I had definitely no advantage by buying another trainer, especially because the first one was the better one (cheaper and fitness speciality).
Instead I still think that it was not my fault and it is not fair that I have to pay for it. Also the trainer I bought first is now available again and even cheaper than before, so it is an advantage for other managers, but not for me.
And the economy page does not seem to work propper all the time as you can see by all the bugs/error messages of other users. It must have been such an error, when I tried to buy a new trainer.
I know that it is not easy for you to reconstruct what has happend and you can not be sure if I did not wanted to create an advantage for me. All I can say is that I did not even think about cheating. All I wanted was ONE new trainer. Maybe you can find some time to think about it one more time or discuss it with other officials.
However, thank you for your quick answer.
Best regards
Jo Buzz