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Bugs, bugs, bugs > Training says complete....but not

Training says complete....but not

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From: Astragoth

To: RiP
This Post:
00
197922.239 in reply to 197922.238
Date: 12/2/2011 8:38:57 AM
Overall Posts Rated:
167167
sorry but this isnt the case.

some people get the message training is done and it shows this weeks pops.some people get the message training is done before the real training results show alot later and for some people there is no message and no training and it is delayed for many many hours.

atleast this is what people are saying, because, off course i am not a developer and dont know about this...

Last edited by Astragoth at 12/2/2011 8:40:06 AM

From: Astragoth

To: RiP
This Post:
00
197922.241 in reply to 197922.240
Date: 12/2/2011 8:45:21 AM
Overall Posts Rated:
167167
1-2 hours for a 4 hour delay isnt a general time frame.

if you bring your car to the workshop and they tell you it is fixed in 1-2 hours and you go there and it is still not fixed after 4 hours, is that ok and an acceptable statement?

i wont tell you what you should be posting on the website. but try to put yourself in your customers position and maybe you will understand what kind off info we need and what not. but a second update on the website shouldnt hurt anyone. but customer service skills is not something everyone has and i am not saying this because i mean it as criticism...

Last edited by Astragoth at 12/2/2011 8:46:15 AM

This Post:
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197922.242 in reply to 197922.241
Date: 12/2/2011 8:54:54 AM
Overall Posts Rated:
224224
3 hours in Chile.
Maybe put something like "Delay up to x hours."

This Post:
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197922.243 in reply to 197922.242
Date: 12/2/2011 8:55:26 AM
Overall Posts Rated:
167167
maybe just update it once in a while...

Message deleted
From: Astragoth

To: RiP
This Post:
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197922.246 in reply to 197922.245
Date: 12/2/2011 9:01:46 AM
Overall Posts Rated:
167167
and what about update the message off the day every hour? and change the shown time if needed

Last edited by Astragoth at 12/2/2011 9:02:34 AM

From: Mayeah

To: RiP
This Post:
00
197922.247 in reply to 197922.245
Date: 12/2/2011 9:03:19 AM
Overall Posts Rated:
224224
The solution is to have a list with all the countries, telling which ones have training completed, and the estimated time in the others, one by one.
I think is not the first time this appears in the forum.

From: Kukoc

To: RiP
This Post:
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197922.248 in reply to 197922.245
Date: 12/2/2011 9:04:39 AM
Overall Posts Rated:
13361336
Perhaps you should write on the message, where the training update currently is (which country) and how big of a delay it has been considering currently running country's actual training time.

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