BuzzerBeater Forums

why this stupid and dumb response? read my message again and dont assume things I never said. I didnt refer to or mentioned a single word about the delay.... i said that the MOTD (message on the first page when you log in), from a customer service point off view, leaves a lot to be desired...

secondly, off course you feel this way. in the USA as I now understand the training is hardly delayed and the match reports arent delayed at all. is easy to say something when you have no idea/no clue what is happening....

yes, now i said something about the delays!!!!

i have reread all messages from today... there is not a single person that says a bad word about the delays. the only 2 things being mentioned is how long and whether there is a delay and that the MOTD could/should have been written differently...

i have learned my lesson, will accept the delays and not speak badly about them again and like quite a few long term supporters that recently didnt renew, i wont renew either...

why you have to be so condescending only god will know...

It doesn't matter how the MOTD is worded, complaints will persist until the actual problem is solved (and rightfully so).

this is the main reason why i will quit my supportership. as a developer i am very sure you are a very intelligent man, but not understand and instead attacking the people that are trying to help improve the services towards your customers, is quite frankly disappointing...

you must have been treated in a horrendous way by so many companies from a customer point off view if you think and more importantly cant see that the MOTD, especially the word "again" is totally out off place...

we arent mentioning this because we are dicks, because we are people that always complain etc, it is because 80% off the customers that have a complaint, never mention a word and just go somewhere else.

i dont know how to use the correct word, but that word "again" gives customers the feeling that you are "ok" with the delays. put yourself into a customers shoes for once and try to see it from a paying customers eyes...

Last edited by Astragoth at 12/9/2011 8:39:42 AM

It doesn't matter how the MOTD is worded, complaints will persist until the actual problem is solved (and rightfully so).

like i pointed out to red. Not a single person complained today. NOT ONE!!!!!!! atleast not on these forums...

Last edited by Astragoth at 12/9/2011 8:41:06 AM

The announcement was perfect. There was no need to elaborate.
I'd rather read this than probably sincere but tiring awkward excuses.

We all know the training is going to be late. When a solution is find, I am pretty sure we will be informed and can start a party.

Friday for me is like the movie 'Groundhog day', who has seen that movie ?
Bill Murray wakes up and everyday is the same day and he goes through the same events every day. Hilarious movie, watch it !
So friday is like our Groudhog day, training will be late, a few people will whine about how it is late and how it is handled by the staff.

One last note, in bold : I am not a customer ! I feel insulted. I am not a customer. I don't want to be a customer.

Babe, I got you babe, I got you babe, I got you babe...
I got you babe...
I got you babe... ;)

I got you babe...

I just take the approach they are working on it, like they said, and you bitching about the same thing every week, believe it or not, does nothing to help things.

quote me on what i said today that could be remotely read as "bitching"??? before you wrote the condescending message off course...

Last edited by Astragoth at 12/9/2011 11:56:39 AM

not pointed at you directly so dont take it personal.

So friday is like our Groudhog day, training will be late, a few people will whine about how it is late and how it is handled by the staff.

by just keeping the rest off the community up to date as to where the training updates currently are and by asking how long it is delayed, this is classed as "whining"??? seriously and than these people are trying to tell these people to grow up? rofl...

oooh it rains outside, hang on, i cant say that, because it means i am whining...

ooooh it is sunny outside, hang on, i cant say that, because it can means i am whining...

like i said before, you can always see the glass half full or half empty, i genuinly feel sorry for the people for whom the glass is half empty, because the world must be full with whining people...

You are the one who sees the glass half full ? LOL talk about reversing roles.

Like when you call Ryan condescending when your first post was as condescending as it is possible to be, lecturing about a simple 6 words sentence ignoring that we, users of this board, know all about your awesome communication and diplomatic skills :)

I don't need you to tell me training hasn't happened.
And as addicted as I am, I don't need a minute by minute survey if it has happened or not.
You are deluded and blind if you think it's needed.

I have never told you to shut up. You can whine all you want and I will whine about your whining if I feel like, it's an exchange of favors. I realise my whining about your whining makes you whine, you get a taste of your own medecine ;p

Keep it up next week. I don't want to miss my friday's good laugh at the seriousness of the postings here ;p