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Usual IT issue

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From: Bradok

This Post:
00
274853.3 in reply to 274853.2
Date: 11/11/2015 3:35:58 AM
Royal Canin
III.3
Overall Posts Rated:
1717
I know that you are devoting lots of time to run (almost always perfectly) this website and I thank you for that ...

It s just that what has happened to me yesterday was really frustrating...

Isn't it anyway to correct the situation ? (for example reducing the money on my bank account by the amount of my winning bet (2.5M) and correcting the salary of my current trainer (same level of the one I tried to transfer) to the salary of that trainer (37K?)?

By the way, thanks again for running this website !!!

From: BB-Marin

This Post:
11
274853.4 in reply to 274853.3
Date: 11/11/2015 6:48:04 AM
TrenseRI
II.1
Overall Posts Rated:
36073607
Second Team:
ChiLeaders
I'm afraid I can't do that because it would be extremely impractical going forwards; first I'd have to manually research and find out from the available data that you were indeed wronged in a way it is presented (I believe you that this happened, but there may have been other factors involved and historical data may be lacking in this case) and then fix it. After that, a precedent would be set that would enable everyone affected by such delays to ask for the same thing. I'd have to spend most of my time fixing it that I'd barely have time for anything else, development wise.

We are trying to run this as best we can with the resources we have. Sometimes we have to do these judgment calls which are not pretty - and move on.

From: Bradok

This Post:
44
274853.5 in reply to 274853.4
Date: 11/11/2015 8:46:09 AM
Royal Canin
III.3
Overall Posts Rated:
1717
I was expecting that kind of answer. Thanks anyway for the follow up and the hard work performed to run BB.