I feel this is a futile attempt in trying to explain the issue, but I feel I must try, even though you've already decided that there's a bug no matter what I say, and this will turn into an endless debate. Here goes:
#102th time: I'm not complaining about the bug, just about your ticket managing.
04/30/2010 15.22.14 - We posted the "bug"
4 hrs later you talk to Charles (and not to me)
8 hrs later I say "is there anybody out there?"
12 hrs later You don't talk to me (e.g. "nothing to do for saturday match, Radiobasket") but you go in 3d just to edit your previous post
25 hrs later I try to talk to you for the 2nd time. No reply.
40 hrs later 3rd my S.O.S. Message. No reply.
60 hrs later Your first funny reply
to me. I go to buy champagne. That was a message you could have post me 1 second after too.
In this while I lost two matches. Was that a good way to manage it? If you state that it is a good way, i'd accept that state.
Even if (#103) I'm complaining just about inefficiency I think that 99% of BB players would agree (and they do in national bb) with
SpicyMcHaggis™ objections. I think it is something like
Rest of the world Vs.
your analysis.
Despite this (#104) I would have accepted the thing (bug, mistake, normal GS collapse, call it like you want) if you had been more humble or kind. Now I'm sure of two things:
- I would hire you as a lawyer if you were a lawyer
- I would not hire you as my company customer care chief