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Bugs, bugs, bugs > Arena Prices

Arena Prices

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This Post:
00
170614.32 in reply to 170614.31
Date: 1/16/2011 5:15:15 AM
Overall Posts Rated:
1919
Hey man!

Will you guys fix so all of us have the right amount for the attendance in the first homegames that was played last night?

Attendance: $ 280 500 This one is correct with the old prices, but not the new that did not work before last nights game, and because of that I missed ~95k in revenue.

Please correct this! I need the money and I may not be alone with this.

This Post:
00
170614.33 in reply to 170614.27
Date: 1/16/2011 5:34:50 AM
Overall Posts Rated:
457457
While prices are changed, what with attendance? Just few examples from Poland:
/team/55409/arena.aspx
/team/55780/arena.aspx
/team/55548/arena.aspx

In III-IV divisions attendance is higher..Pretty weird..



I've noticed something similar in my arena, my attendance was by far smaller than what I expected.
/team/45318/arena.aspx
While another team of my group, with nearly the same arena and the same price, had a much bigger audience (difference between our incomes= $70.000)
/team/46717/arena.aspx
Both of these teams, mine and his, come from IV division.



Last edited by Paco el Niño de Piombo at 1/16/2011 5:36:48 AM

This Post:
00
170614.34 in reply to 170614.23
Date: 1/16/2011 8:11:38 AM
Overall Posts Rated:
22
Why the entrance fare setting has been done twice in a day?Yesterday I thought the arena price is final for this section, so I change it for the next setting which should take place a month later. Now my ticket price is for the second month , not for now. May I plead you at least issue an announcement before you do such change?

From: Stajan
This Post:
00
170614.35 in reply to 170614.34
Date: 1/16/2011 9:06:01 PM
Overall Posts Rated:
146146
I don't believe my prices were adjusted. Or are the affected users just stuck for this update? I could be wrong in my thinking that I changed my prices. I know I intended to change my prices, but I'm 50/50 on whether or not I actually changed them.

It would be dumb if I didn't change mine but I do make a lot of dumb mistakes.

This Post:
00
170614.36 in reply to 170614.33
Date: 1/17/2011 3:38:10 AM
Overall Posts Rated:
457457
While prices are changed, what with attendance? Just few examples from Poland:
/team/55409/arena.aspx
/team/55780/arena.aspx
/team/55548/arena.aspx

In III-IV divisions attendance is higher..Pretty weird..



I've noticed something similar in my arena, my attendance was by far smaller than what I expected.
/team/45318/arena.aspx
While another team of my group, with nearly the same arena and the same price, had a much bigger audience (difference between our incomes= $70.000)
/team/46717/arena.aspx
Both of these teams, mine and his, come from IV division.



I Just wanted to add that I noticed that in my group also teams who were in III the last season and have not the audience bonus had a bigger attendance. Example:
/team/26861/arena.aspx (and if he had had a bigger palace, the difference would have been bigger, probably)

Moreover...I am building 600 new seats, and this night the remaining days to wait for them changed from 5 to 1, after it was 5 in the previous 2-3 days. I am sure yesterday it was 5. Aren't they too quick now? :P

From: zyler

This Post:
00
170614.37 in reply to 170614.19
Date: 1/17/2011 8:24:01 AM
Overall Posts Rated:
217217
again i reply , this problem has not been fixed as i lost income because of the bug , income that will keep me from going bankrupt how is it fair that i lose income from a bug and you claim you have fixed it ?

From: Sir. Adde

This Post:
00
170614.38 in reply to 170614.37
Date: 1/17/2011 9:06:17 AM
Overall Posts Rated:
1919
We lost money too. Around ~90k that would have been very important income for my club.

From: Jason
This Post:
00
170614.39 in reply to 170614.38
Date: 1/17/2011 12:35:40 PM
Arizona Desert Storm
III.3
Overall Posts Rated:
11181118
Unfortunately it was a bug that created this problem...the only way to fix it was on a go forward basis.

From: zyler

This Post:
22
170614.40 in reply to 170614.39
Date: 1/17/2011 3:39:13 PM
Overall Posts Rated:
217217
exactly it was a bug , therefore for the bug to be fixed we need the attendence and money we should of got.

its not even remotely fair for you guys to fix the cause and ignore the effect

From: Mortons

This Post:
00
170614.41 in reply to 170614.40
Date: 1/17/2011 5:58:17 PM
Overall Posts Rated:
2828
exactly it was a bug , therefore for the bug to be fixed we need the attendence and money we should of got.

its not even remotely fair for you guys to fix the cause and ignore the effect


You do understand that there may be no way for them to know who had their ticket prices set on time before the last ticket price update. Therefore, they would not be able to re-calculate what revenues might have been. Yes, it stinks terribly that some are losing out on the income, but if there is no way to know that a manager had their income changes in, there is no way to know.

Another variable to consider, if there is a change in ticket prices, there is a change in attendance. All those would need to be recalculated and all those records updated as well. This may not seem 'fair', but it is a much larger issue that just recalculating revenues at a 'new' ticket price.

From: zyler

This Post:
11
170614.42 in reply to 170614.41
Date: 1/17/2011 9:06:12 PM
Overall Posts Rated:
217217
regardless if its a bigger issue or not , the fair thing to do is to fix the whole problem , not just the cause.

theres a good chance ill go bankrupt because of this.
i had a plan to get me out of bankruptcy , which now most likely will not work.

as for them not knowing , everything has to be saved on the server , its there somewhere it just means some work to fix the whole problem.

having paid for supporter a few times now , with the last being for the next year , im quite pissed .

they have admitted there was a problem , a bug , fixed it , yet done nothing about the effect of the bug.

to me that is not good enough.

dont get me wrong buzzerbeater is a great game , i love it , but how this is being dealt with is leaving a very sour taste in my mouth.

also if it was your team going bankrupt and they cut upwards of 30k off of your income because of a bug i bet you would be here fighting for the right outcome.

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