Transparency is very important.
1. Somebody reported a possible issue.
How did they report it? It isn't in the bug forums. Isn't that the proper channels to follow?
I think there is a bug, I post it in the bug forums, I wait for an answer.
What happened, did somebody get beat by a Nations of_______, and send you a BB mail asking you to look in to that teams finances? Like, "Hey Justin, How can this team have a $1,000,000 roster?" You found out that the team was making too much in merch and fixed a bug that was letting these teams make too much in merchandise.
Why did this person bypass the bug forums? Why wasn't the BB Community informed.
I'll even give you a sample press release;
We found a bug that was giving Nations of _______ extra merchandise. This fix will take place starting next season. Make sure to prepare yourself for less income every week. Thank You....Your wonderful BB staff.