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Bugs, bugs, bugs > Site slow/dowm and auction running

Site slow/dowm and auction running

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From: BB-Marin

To: aber
This Post:
44
272815.4 in reply to 272815.3
Date: 8/11/2015 8:08:19 AM
TrenseRI
II.1
Overall Posts Rated:
36063606
Second Team:
ChiLeaders
That example is for auctions that were still open, so that doesn't apply to this, an auction that has already ended.

As for your comment about the heavy calculations, we'd need to completely shut down the transfer list for weeks then. The calculations are running starting last Monday and we don't really know how much longer it will be. Maybe a week, maybe two. They don't always affect the site this way, but when they do, it's not really predictable, so we can't push the transfers when we don't know if and when that will happen.

As for the auction starting price, as everything else in this game, it's a trade off: if you put a low starting price, you're betting on having a bid war and getting a high price for you player BUT you're risking not having one and selling for peanuts. The alternative is to always put a minimum acceptable price for the player as a starting price. This is the only way to really be protected. Saying that everybody does it all the time is ludicrous. Would you jump off a cliff if everybody did? We have warned everyone about this many times yet people still do it. Most people take responsibility for it, and so should you.

While we try to keep the site stable as much as it is possible, we don't guarantee site stability. The fact is that we can't guarantee it. If we did, we would be lying as unexpected things happen all the time and things happen that are beyond our control. What we can do is to advise against risky behavior, and we do. What you do after that and what happens if your risk doesn't pay off is solely up to you.

From: GM-hrudey

To: aber
This Post:
22
272815.6 in reply to 272815.5
Date: 8/11/2015 10:02:08 AM
Overall Posts Rated:
32293229
If processing delays are noticed to the extent that it affects the TL market, auctions are usually extended. (I don't know the specific criteria used to determine the threshold used to determine what qualifies or how long, though.) If delays are not noticed, or not noticed in time, and an auction closes, it is closed. If the player ends up selling for less than the minimum price listed, of course, I'm sure that would be re-examined as a bug; if the player ends up selling for less than "market" price but more than listed, it's yet another opportunity to remind users that if you want a certain amount for a player, you can list him at that amount.

From: BB-Marin

To: aber
This Post:
00
272815.7 in reply to 272815.5
Date: 8/11/2015 3:47:49 PM
TrenseRI
II.1
Overall Posts Rated:
36063606
Second Team:
ChiLeaders
We cannot afford round the clock Facebook checks nor a 24h developer watch. In cases when we do get the reports and read them in time, we do act and delay transfers, but this was not the case.
The risk you assume for listing a player for a low price is both for no buyer interest and the state of the site, since, as I said, we do not guarantee it.

From: BB-Marin

To: aber
This Post:
00
272815.9 in reply to 272815.8
Date: 8/11/2015 4:28:41 PM
TrenseRI
II.1
Overall Posts Rated:
36063606
Second Team:
ChiLeaders
The person that replied was not a developer. He couldn't have done anything but try to get a developer on it which he managed a some time later. We devs need to sleep sometimes too.

This Post:
11
272815.10 in reply to 272815.9
Date: 8/14/2015 7:20:06 AM
Overall Posts Rated:
485485
It's a bit of a joke that I try to place a bid on a player that has 3 minutes left, and after nearly 5 minutes the site finally responds to say "the auction has already ended". I'm not asking for the auction to be re-started or anything, simply that the site be made stable and reliable so that players are not unfairly impacted by these ongoing issues.