They are hard to please, and they easily change there mind downward. It seems they don't take into account the strength of your opponents during the championship. At the start of the season I ad the second worst salary mass in my conference. And finally I reached the first place, vs team who have 1.5 or 2 times higher salary mass. they were rather please, Quite a good result in my view. But just one loss changed there mind from 4+ balls to 1!
For the cup I lost to a team two Div stronger than me in the second round, so there were no really upset, as last season where I lost at the same stage vs a team of my level (though much stronger). Here it seems that Division matters but not the fact that the team is weak or strong for its current Division.