BuzzerBeater Forums

My main concern is that this bug continues affecting attendance. If it's not dealt with who knows how long it goes on. Since it's started my attendance has been $40-100k lower than where I expect it to be. It's recovered somewhat, but it's still low. That's why I'd prefer a recalculation of the fan survey factors because, if there's an issue somewhere that might get rid of it.

An approximate fix seems simple enough: recalculate recent attendance numbers and find teams who have a big gap between the new and old numbers. These teams can then get a reimbursement based on how much money they've lost.

Yes, that was the plan. Sadly, I'm at the end of my wits regarding the cause of the issue. Since it doesn't seem to affect everyone it's super hard to pinpoint the cause. I'll probably just throw in the towel, recalculate one or two attendances of last season and move on. Hopefully, it will not happen anymore, but if it does, maybe it will shed some more light on the issue.

My involvement with the app has been reduced while I'm putting out fires here on our main site.

I'd say most people would be happy as long as you're able to identify the teams affected and give them some compensation, while also making sure this bug isn't continuing to affect teams, maybe by recalculating all the Fan Surveys.

Though it would be nice to understand the cause, it's probably not necessary since the upcoming switch to the new server should ensure these issues don't happen again.

Last edited by Slug at 4/2/2020 12:55:49 PM

As announced, the adjustment has been made. I will just copy the message of the day here:

"The attendance of the last two regular season 48 matches has been recalculated.

The average match income of all matches before these two has been taken as a benchmark and only a difference with the benchmark has been compensated. The compensation is in form of a GM refund (as seen in the economy page). All in all, almost a third of all human controlled teams received the refund.

The implementation of the recalculation is done against averages due to two reasons: it is impossible to correctly recreate all the needed parameters that affect attendance of that point in time and the cause of the issue is still unknown. We have attempted many adjustments and optimizations in the related code since then, and and hopeful that the same situation will not repeat itself.

Thank you all for you patience and understanding."

Hopefully, this will help with handling the issue. I know it's not perfect, far from it, but it's the best we can do atm.

Hey Marin.
My average is over 600k per match in the last few seasons as I know.

Those are the last 2 regular matches from teh last season:
01/02/2020 League Game against BC "Bosna xxl" $ 551 680
08/02/2020 League Game (Televised) against Vertizani $ 515 095

I got no refund?