Of course you are exactly right. There is no appeals process. It is nothing but a sham of the first order. I will not say what I think of the people involved, and that's too bad because the language would have been terrifically colorful, possibly bordering on epic. At least now everyone knows there is no appeals process.
Answering an appeal wouldn't in fact prove that it was considered, but it would at least be better than no reply at all.
Exactly. And it would represent at least 30 seconds devoted to customer service, which unfortunately is completely absent from this site. Of course, we aren't "customers" to them, we are "users."
I understand that in much of eastern Europe, particularly countries that came out from behind the Cold War iron curtain, that the concept of customer service is lacking or absent, so perhaps we shouldn't expect any. At least that way the website would exactly meet our expectations.