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Bugs, bugs, bugs > Attendance issue

Attendance issue

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This Post:
00
124038.76 in reply to 124038.74
Date: 12/22/2009 2:28:56 PM
Flumpaci
III.3
Overall Posts Rated:
150150
Second Team:
Flumpaci Utopia
Did you rerun formula for all affected team again today?
Because my Saturday's attendance still doesn't look to be correct (as rwystyrk mentioned few hours ago).

This Post:
00
124038.77 in reply to 124038.73
Date: 12/22/2009 2:40:10 PM
Brezel Speyer
III.9
Overall Posts Rated:
108108
Thanks for looking at my case.
Still I think there must be a bug. Fan Survey had >= 2.5 balls in total before Saturday's games (and today there are 3.5 balls).
I don't think 2.5 balls corresponds to really really unhappy?!
No other team in my league had such a drop in spectators.

This Post:
00
124038.78 in reply to 124038.74
Date: 12/22/2009 6:46:55 PM
Overall Posts Rated:
4545
Hi, thanks for your effort and quick feedback on this issue. In my case the attendance issue now seems fixed, but apparently the numbers don't add up on the economy page. That is, there seems to be some wrong calculations:

From my transaction log:

2/18/2009 Sale of player Richard Sørgård $ 2 910 $ 882 977
12/19/2009 League Game against Northern Dragons $ 555 030 $ 1 290 985

Now, 882977 + 555030 should be 1438007, not 1290985. Thus, the attendance is right, but I did not get paid - lacking 147022 it seems. Perhaps others affected have the same issue?

Anyway, thanx again for your effort and please enjoy X-mas before adressing this issue again :-)

This Post:
00
124038.79 in reply to 124038.78
Date: 12/22/2009 7:42:27 PM
Overall Posts Rated:
3838
I seem to have similar issues:

Balance after economy update 12/14/2009 $ 609 407
12/19/2009 League Game (Televised) against irak2 $ 322 464 $ 856 313

609 407 + 322 464 = 931 871, a difference of (931 871 - 856 313) 74 558 less than it should be according to new calculations.

But as Borislav said, enjoy christmas before addressing it again.

EDIT: On closer review I have recieved corrected amount. It is only the finance page that are not updated.

Last edited by Svett Sleik (U21-Scout Norge) at 12/22/2009 8:16:30 PM

From: bik_76

This Post:
00
124038.80 in reply to 124038.78
Date: 12/23/2009 2:50:38 AM
Overall Posts Rated:
22
same as me.

18/12/2009 Sale of player Josef Farkač $ 582 000 $ 1 146 204
19/12/2009 League Game (Televised) against BC Modrany Heat $ 553 950 $ 1 575 216

From: docend24

This Post:
00
124038.81 in reply to 124038.80
Date: 12/23/2009 6:29:24 AM
Overall Posts Rated:
154154
And it looks like league average for attendance didn't change.

From: zafman
This Post:
00
124038.82 in reply to 124038.72
Date: 12/23/2009 7:28:47 AM
Pahalammen Pomppu
II.2
Overall Posts Rated:
156156
Second Team:
Burning Shoes
Okay. I'll keep monitoring my attendance and fan survey. Because I'm not that satisfied for this. Atendance was in the first round ~18k until bug got fixed after that 12217 and all the changes happend on bleechers. Fan survey only had 3 ratings before first game? I'm not sure if there's something wrong. But for now it seems to be correct.

So that fan survey doesn't explain all and ticket prices have been same from november.

But thanks for quick answer and keep up the good work and happy holidays.

This Post:
00
124038.83 in reply to 124038.82
Date: 12/23/2009 8:03:31 AM
Overall Posts Rated:
506506
The value at the Manage My Team quick finance overview should be the right one, the balance of the economy page sheet just isn't updated yet. So you did get the right amount of money, but since the economy page updates at monday, it's not shown yet, while it is in the MMT page.


Last edited by BB-Patrick at 12/23/2009 8:05:06 AM

This Post:
00
124038.84 in reply to 124038.83
Date: 12/24/2009 7:20:40 AM
Overall Posts Rated:
205205
all teams in my league seem already got normal with attendance... but I'm not..
12/19/2009 13923 this season first HC match
as 10th season 1st one Attendance: 16700

From: BB-Mark
This Post:
00
124038.85 in reply to 124038.84
Date: 12/24/2009 4:38:00 PM
Molson Canadians
III.5
Overall Posts Rated:
9191
Hi Everyone,

First off, the accounting miscalculations have been fixed. That is, all of the numbers on your economy page should now correctly add up based on the individual line items. Please let me know if this is not the case for anyone.

I wanted to express my deepest apologies for the way this has all transpired over the past week. There was definitely a mix-up on our part, and it happened to be very similar to the one that occurred last season. I could try and defend this by saying "hey, bad things happen, nobody's prefect," but I don't think that will make anyone feel any better -- even if I could argue that it's ok for these things to happen sometimes, letting the same problem happen twice in a row is just poor checking on our part, and there isn't much of an excuse for it.

The best I can say about the situation (and I hope that this is something you've all come to realize in the past) is that we will always try our best to resolve any issue that comes up, even if it occasionally takes more than one iteration to fix properly. It really sucks when something like this happens, especially when it affects some of our oldest and dearest users, and I know how tough it can be to stay patient when there is something wrong with your team's finances. I can assure you this problem will not happen again next season.

Merry Christmas and Happy Holidays to everyone.

From: NS

This Post:
00
124038.86 in reply to 124038.85
Date: 12/24/2009 11:54:41 PM
Overall Posts Rated:
88
Sorry for the Email Mark, Merry Christmas btw.

I just was wondering whether you could check my attendance for the match 12/19/09 (18244535). I have this recorded from the night the match was played:

BL- 15395
LT- 2700
CS- 802
LB - 36

This is what is currently recorded after all the "fixes":
BL -9949
LT - 2700
CS- 802
LB- 36

Is this correct or can I get the remaining bleachers back? either way let me know. No biggie, I know you guys have been crazy busy trying to get it up and going.

All the best,

-NS

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