BuzzerBeater Forums

all teams in my league seem already got normal with attendance... but I'm not..
12/19/2009 13923 this season first HC match
as 10th season 1st one Attendance: 16700

Hi Everyone,

First off, the accounting miscalculations have been fixed. That is, all of the numbers on your economy page should now correctly add up based on the individual line items. Please let me know if this is not the case for anyone.

I wanted to express my deepest apologies for the way this has all transpired over the past week. There was definitely a mix-up on our part, and it happened to be very similar to the one that occurred last season. I could try and defend this by saying "hey, bad things happen, nobody's prefect," but I don't think that will make anyone feel any better -- even if I could argue that it's ok for these things to happen sometimes, letting the same problem happen twice in a row is just poor checking on our part, and there isn't much of an excuse for it.

The best I can say about the situation (and I hope that this is something you've all come to realize in the past) is that we will always try our best to resolve any issue that comes up, even if it occasionally takes more than one iteration to fix properly. It really sucks when something like this happens, especially when it affects some of our oldest and dearest users, and I know how tough it can be to stay patient when there is something wrong with your team's finances. I can assure you this problem will not happen again next season.

Merry Christmas and Happy Holidays to everyone.

Sorry for the Email Mark, Merry Christmas btw.

I just was wondering whether you could check my attendance for the match 12/19/09 (18244535). I have this recorded from the night the match was played:

BL- 15395
LT- 2700
CS- 802
LB - 36

This is what is currently recorded after all the "fixes":
BL -9949
LT - 2700
CS- 802
LB- 36

Is this correct or can I get the remaining bleachers back? either way let me know. No biggie, I know you guys have been crazy busy trying to get it up and going.

All the best,

-NS

hmm... i will look at your case specifically.. as clearly your attendance went back up again using the right GE code on your next home game... i'm not sure how your attendance numbers were not fixed with my cleanup code... i will need time to investigate and obviously this is a difficult time for us as we are all away on holiday with our families trying to get things done while not pissing off our families for being on computers.

I understand fully. When you get back after the holidays perhaps you could verify that this is the correct lower tier seats sold for my team (I had 200 more lower tier seats total on the last games):

Lower Tier
12/19/2009 irak2 14596 971 271 15 15853
11/28/2009 Hammerdown 17736 1963 337 30 20066
11/27/2009 Armata Leone di Lernia 14927 1602 279 25 16833 Private
11/24/2009 MVPmasters 17217 1884 329 29 19459
11/17/2009 Saga Magic 17422 1914 333 29 19698
11/10/2009 Tiger Town 12935 1762 326 30 15053
10/31/2009 langnes u16 17977 1696 307 28 20008
10/30/2009 Alvares Cabral 17848 2000 400 40 20288 Private
10/23/2009 nth_mlb_giants 17848 2000 400 40 20288 Private
10/22/2009 Nøtterøy Funkadelics 17848 2000 400 40 20288 Cup

Last edited by Svett Sleik (U21-Scout Norge) at 12/25/2009 7:21:58 AM

26.12.2009 KoriPullo-Pojat 13676 1964 414 19 16073
25.12.2009 New Basket Minneapolis 9071 1247 261 11 10590 Yksityisliiga
24.12.2009 Celts Käyrälä 8797 1281 272 12 10362 Cup
19.12.2009 SPTS 97772004 417 19 12217

Now I have ~4000 more on bleechers but fan survey and prices are same. In other areas chance is minimal. KPP is my rival but that shouldn't affect that mutch. So my 19.12. SPTS game is bug free? I pretty convinced that there's still something wrong in my SPTS attendance.

Would you please check that out once more but no hurry. Todays attendance is imo in the right zone.

Today in my second home match (against Blackwolves) I sold the number of bleachers I expected: 16071

Date Opponent Bleachers Lower Tier Courtside Seats Luxury Boxes Total Attendance Game Type
12/26/2009 Blackwolves 16071 2150 535 30 18786
12/19/2009 Massendefekt 67 11587 2221 544 31 14383
11/28/2009 Hertener Löwen 15971 2037 524 30 18562
11/21/2009 Kiel Bonobos 15971 2140 529 30 18670
11/14/2009 HB Legendkillers 15210 1982 513 30 17735

Obviously it was a bug to reduce the original number of bleachers in the game against Massendefekt from 16071 down to 11587.
Fan survey is still 2.5 balls, as in the game against Massendefekt.

Can you please take care of this bug?
I don't want it to happen at every season's start.

Thanks and best regards.

the bug that caused this to happen is definitely fixed and it won't happen at the start of next season.

the problem with fixing this bug is that the exact code that calculates the attendance is in the GE, and we cannot rerun that exact code, we have to try to replicate the formula in SQL, which I thought I had done, but i'm clearly missing something for some combinations of attendance/arena size etc... i clearly also have it correct for other cases... i'm still trying to figure out the loophole that is missing for the few teams that appears to be screwed up... I might at some point just give up and do some manually.

hi I think there is still some problems with my arena:

1 game (fan survey 2.5 balls) 15723 1203 434 14 17374
2 game (4 balls) 13461 1223 438 14 15136

so can some one tell mi which one is the correct number? I want to change price but in this circumstances I don't know how much

let me be clear.. i'm going to look into the systematic problem... if i can find a systematic answer to all these things i'm gonna do that...

if I end up doing things manually, i'm not gonna re-evaluate things when you start talking about ~1500 seats or less... because there are too many unknown factors that could cause changes on that order.